Elevada Residential has introduced a new set of Resident Experience Standards that will guide how we operate each community in our portfolio. These standards cover everything from the way we greet residents and prospects to our expectations for response times, maintenance follow-through, and community communication.
Key elements include:
- Clear communication channels and consistent follow-up
- Proactive maintenance inspections and preventative care
- Thoughtful resident events designed to build connection
These standards will be rolled out across all Elevada Residential communities, starting with The Vive Collection. Our goal is simple: create communities where residents feel heard, supported, and proud to live.
